1. Account Registration & Security
All users must complete real-name verification with ID and bank card details per China’s E-commerce Law. Enable two-factor authentication to prevent account theft (Source: Taobao Security Report 2024).
2. Shopping Process Breakdown
Search Optimization
Use filter tools to sort by sales/price and prioritize “Gold Medal Sellers”. Check the “Q&A” section for authentic buyer feedback.
Payment Methods Comparison
Method Fee Processing Alipay 0% Instant Huabei 2.5%+ Installment Bank Card 0.5% 1-3 days
3. Logistics & After-Sales
7-Day Return Policy requires unopened packaging. For quality issues, sellers cover shipping costs – record unboxing videos as evidence.
4. Fraud Prevention (2024 Data)
- Reject verification code requests: Official support never asks for SMS codes
- Conduct all transactions within Taobao app
- Phishing link detection rate now reaches 98% (Source: Alibaba Security Lab)
Expert Tip
“Prioritize items with shipping insurance to reduce 90% of return costs” – Li Ming, E-commerce Analyst